FAQ

Does this work with PS5 and Xbox?

Yes. Our capture cards work with PS5, Xbox Series X|S and Switch. You'll need a PC or laptop running free streaming software like OBS.

Can I stream without a PC?

PS5 and Xbox can stream straight to Twitch or YouTube without a capture card. The capture card is for better quality, overlays and a face cam.

How much is shipping?

$4.99 standard.

How long does shipping take?

Items marked "Ships from the US" arrive in about 3-7 business days. Everything else arrives in about 7-20 business days. You'll get tracking by email.

Do I need to install drivers?

Most of our gear is plug and play over USB. If a product needs an app or software, it says so on the product page.

Can I return something?

Yes, within 30 days of delivery if it's unused and in the original packaging. Email us first and we'll send instructions.

What if something arrives broken?

Send us a photo or short video within 30 days and we'll replace it or refund you. No need to send it back.

How do I contact you?

Email streamstartgear@gmail.com. We reply within 24 hours.